Help Center
Welcome to the Vaultody Help Center — a centralized resource designed to assist you in effectively using Vaultody's API and platform. Whether you're a developer starting your integration, an enterprise user managing digital assets, or troubleshooting a specific issue, you'll find the right resources here.
Knowledge Base
Our Knowledge Base covers everything from initial setup to advanced platform features:
- Getting Started — Introduction to Vaultody, account setup, API key generation, and your first integration
- API Usage — Comprehensive documentation on authenticating, calling endpoints, pagination, and error handling
- Vault Management — Creating and managing Vaults, Vault Accounts, addresses, and assets
- Transaction Workflows — Sending funds, approval policies, transaction lifecycle, and fee management
- Security & Recovery — MPC key model, vault backup, and the Vaultody Open Source Recovery Tool
- Webhooks & Callbacks — Setting up real-time event notifications and verifying webhook signatures
- Billing & Payments — Subscription plans, billing cycles, payment methods, and plan upgrades
Access the full Knowledge Base: Vaultody Help Center
Community Support
Join the Vaultody developer community to:
Ask questions and get answers from Vaultody engineers and fellow developers Share integration patterns, code snippets, and best practices Stay updated on new features, API changes, and platform announcements
Join the community: Vaultody Support Community
Announcements
Stay informed about the latest platform updates:
New Features — Newly released endpoints, blockchain support, and platform capabilities System Updates — Scheduled maintenance windows and infrastructure enhancements Security Alerts — Important security advisories and recommended actions API Version Releases — New API versions, deprecation notices, and migration guides
View the latest announcements: Vaultody Announcements
Contact Support
Our support team is here to help with integration questions, account issues, and anything else you need.
Submit a support ticket: Contact Support Email: [email protected]
When contacting support about an API issue, please include:
- The requestId from the error response
- The error.code string
- The HTTP method and full URL you called
- A description of the expected vs. actual behaviour